Orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.
Please check with your country's customs office for more information on potential fees.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses.
Certain items may have restrictions and cannot be shipped to certain locations.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order on our website or through the carrier's website.
Lost or Damaged Packages
We are not responsible for lost or stolen packages. If your package is lost or damaged, please contact the carrier directly.
If your package arrives damaged, please contact us within 48 hours of delivery to report the issue. Include photos of the damage and your order number.
Returns and Exchanges
Please refer to our Return Policy for details on how to return or exchange items.
Contact Us
If you have any questions or concerns about your order, please contact our customer service team at pennt6@gmail.com.
Our customer service hours are Monday-Friday 9-5.
Thank you for shopping with TP! We appreciate your business and strive to provide you with the best possible shopping experience.
